The commercial importance of the PMO’s role and how this is changing with new technology and business pressures

17 Dec 2019
Change Management, Governance, Portfolio Management, Artificial Intelligence, Benefits Management, Big Data
How to Do

About this Session

Often PMOs discussions are presented divorced from the commercial and business realities that they operate and indeed drive. Of the £2bn over-run on Crossrail there was £900m+ of contractor claims developed and assessed by PMOs. In this session we explain the PMOs critical commercial role, the key metrics it should monitor and the commercial consequences if it does not. We explain how the PMOs will need to change their Target Operating Models following the collapse of Carillion and others. Finally we shall explain how PSA Workflow Automation, AI and Machine Learning will change how PMOs operate.

Main Topics:

The commercial importance of the accepted schedule under NEC4

  • What constitutes an accepted programme?
  • What are the implications of not achieving acceptance?
  • The role of the PMO in developing an accepted schedule on the Contractor side
  • The role of the PMO in reviewing and accepting the schedule in both setting the baseline and in periodic submissions
  • What metrics should a PMO manage in monitoring NEC commercial timescales?
  • In what ways is Big Data and Workflow Automation changing the commercial PMO?
  • How can new Target Operating Models such as the Institute of Civil Engineers (ICE) L13 change traditional PMO relationships between Contractor and Client?